Return & Exchange Policy
To ensure the satisfaction of our customers, our goods may be Returned and / or Exchanged under the following conditions ONLY:
* Returned / Exchanged goods are accepted within 7 days from shipment recipient date.
* Fityani Boutique should be notified by email:
Cc: Sales@fityaniboutique.com as soon as the product is reshipped.
* Goods to be shipped to the following address with the product and shipping receipt:
Al Rawdah District
Ahmad Al Sidayri Street
Jeddah – Saudi Arabia
Phone: +966126673971 Mobile: +966503608314
* Returned / Exchanged goods should be in an unused, unworn, original and re-salable condition with original price tag. The Boutique has the right to reject the Return / Exchange of the good with any signs of wear.
* Once your returned good is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your Refund / Exchange within 24 hours.
* If the request is approved, then your refund will be processed on an agreed method within a certain amount of days. In the case of exchange; replaced item will be agreed on and sent to you.
* In case the Return / Exchange of the product was rejected, the good will be shipped back to the Customer.
* In all cases, you will be responsible for paying your own shipping cost for returning your item. Shipping costs are non-refundable.
* If you receive a refund, the cost of return shipping will be deducted from your refund if needed.